About Delta Airlines

As the world’s most awarded airline, you may fly with Delta Airlines at least once in your lifetime. In 2021, Delta ranked No. 1 in J.D. Power and Associates North America Airline Satisfaction Study. Delta helps 200 million fly each year, with over 50 countries and 300 destinations in their network.

Laws that Protect Your Service Dog While Traveling

As with all US airlines, two federal laws protect you when traveling with your service dog:

1. Americans with Disabilities Act The Americans with Disabilities Act (ADA) sets service dogs apart from pets and protects the rights of people with disabilities. Unlike pets, service dogs undergo extensive training to perform specific tasks for people who have a disability.
2. Air Carrier Access Act The Air Carrier Access Act (ACA) enables people who have a disability to travel with their service dogs. The airline fees and regulations which apply to pets do not apply to service dogs.

Tips from Delta

When flying on Delta, our top priority is the health, comfort and safety of our customers. In accordance with the final rule from the U.S. Department of Transportation (DOT), Delta will no longer recognize emotional support animals as service animals beginning January 11, 2021. We will honor reservations submitted and confirmed by Delta prior to January 11, 2021 but will not accept new EMOTIONAL SUPPORT ANIMAL reservations for upcoming travel.

Also beginning January 11, 2021, Delta will only accept trained service animals that are dogs. Customers traveling with a trained service dog(s), regardless of breed, must complete the required DOT form(s) available on this page.

We know how important it is to travel smoothly with your trained service dog. For questions, call 404-209-3434.